Orders are shipped Monday - Friday (excluding holidays).
A shipping confirmation email will be sent to you once your order has shipped. If you have any questions about your order, please contact us via email - email@example.com.
|Shipping Method||Shipping Rate||Shipping Time|
|U.S. Ground Shipping||
FREE for all orders over $100
$15 for orders under $100
|5-7 business days|
|U.S. Priority Shipping||
|2 -3 business days|
|2 - 4 weeks|
**International delivery times are subject to customs clearance, which may cause delays.
Our Return Policy
With the exception of certain custom made pieces we will happily return or exchange, for up to 15 days after your order ships, any items that have not been used, worn, or washed. Refunds will be issued to the original form of payment used to purchase, minus the cost of return shipping.
To return or exchange on item, please email firstname.lastname@example.org. Please include your order number, the reason for your return / exchange, and the best way to contact you. We will send you a label to be used for return shipping.
Please allow up to 5 business days for your return to be processed once we have received your item.
Jewelry Lifetime Guarantee
Our pieces are made to be worn and enjoyed for life. We fully stand behind our products, materials, and design process. If your Grace jewelry experiences any issues due to normal wear and tear, we will gladly replace or repair it.
We will happy to restore any pieces that are no longer looking their best due to circumstances outside of normal wear and tear. Please email email@example.com to discuss.
Non-jewelry items are not eligible for our lifetime guarantee.
Custom pieces and other items specifically marked as "Final Sale" are not eligible for returns or exchanges.
International can be processed within 45 days of order. Please email firstname.lastname@example.org for instructions.
Please contact us! We love to answer questions.
email - email@example.com
phone - 505-780-5611